Terms of use.

Effective: June 20, 2026

Agreement

By purchasing, installing, activating, or using ProphyCapture, you agree to these terms, the Privacy Policy, and the Refund Policy. If you use ProphyCapture for an organization, you confirm that you have authority to accept these terms for that organization. You must be at least 18 years old to create an account or make a purchase.

Product and pricing

ProphyCapture is Windows software that makes supported camera devices available to compatible TWAIN applications. The current price is displayed before checkout and is charged as a one-time fee per licensed workstation. Applicable taxes, if any, are calculated by the payment provider or handled as required by law. ProphyCapture is not a subscription unless a future purchase page expressly states otherwise.

License grant

After payment, you receive a limited, nonexclusive, nontransferable, revocable license to install and use ProphyCapture on the number of workstations purchased. A license key may be activated only up to its recorded activation limit. Ownership of the software and all intellectual property rights remains with the software publisher.

License transfers

A workstation activation may be reset for a legitimate replacement, repair, or support-approved transfer. Requests may require purchase verification. License keys may not be shared between unrelated customers, published, resold, or used to exceed the purchased workstation count.

Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and license keys and for activity performed through your account. Notify support promptly if you suspect unauthorized use. ProphyCapture may temporarily restrict access when reasonably necessary to protect accounts, customers, or the service.

Acceptable use

You may not copy or redistribute the installer except for deployment within your licensed organization; resell or sublicense the software; bypass activation or security controls; reverse engineer the software except where applicable law expressly permits it; interfere with the portal; use automated attacks or scraping; introduce malicious code; or use ProphyCapture in violation of law or third-party rights.

Support and updates

Reasonable product support is available through the support portal. Support may require diagnostic information. Updates, compatibility fixes, or replacement installers may be provided at the publisher's discretion. A one-time license does not promise perpetual updates, new features, or support for future operating systems, cameras, drivers, or third-party software.

Compatibility and customer responsibilities

Compatibility depends on Windows, camera hardware, drivers, workstation permissions, network access for activation, TWAIN host behavior, and third-party imaging software. You are responsible for confirming that the intended environment meets published requirements, maintaining backups and security for your systems, and testing the workflow before relying on it operationally.

Healthcare and regulated data

ProphyCapture is a camera and TWAIN integration tool. It is not a medical device, diagnostic service, electronic health record, or data-storage system. Do not submit patient images, medical records, protected health information, payment card numbers, passwords, or other unnecessary sensitive information through support tickets. If your organization is subject to HIPAA or another regulated-data framework, you are responsible for determining whether and how the software may be used in your environment.

Payment and refunds

Payments are processed by Stripe. Refund eligibility and the request process are described in the Refund Policy. Nothing in these terms limits any nonwaivable consumer right provided by applicable law.

Suspension and termination

A license or account may be suspended or terminated for chargebacks, refunds, fraud, unlawful use, license sharing, attempted circumvention, attacks on the service, or material breach of these terms. Provisions concerning ownership, payment obligations, disclaimers, liability, and disputes survive termination.

Third-party services

The service depends on third parties including payment, email, hosting, Windows, camera-driver, and TWAIN-host providers. Their products and services are governed by their own terms. ProphyCapture is not responsible for third-party outages, changes, security, or compatibility outside its reasonable control.

Disclaimer

To the fullest extent permitted by law, ProphyCapture is provided "as is" and "as available." No warranty is made that the software will be uninterrupted, error-free, compatible with every device or application, or suitable for a particular clinical, business, or operational purpose. Any warranties that cannot legally be excluded remain in effect to the minimum extent required by law.

Limitation of liability

To the fullest extent permitted by law, ProphyCapture and its publisher will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost data, revenue, profits, business, or goodwill. Aggregate liability arising from the product or these terms will not exceed the amount paid for the affected license during the twelve months preceding the event giving rise to the claim. These limits do not apply where prohibited by law.

Governing rules

These terms are governed by applicable United States law and the law of the state in which the publisher is legally organized, without regard to conflict-of-law rules. Before filing a claim, each party agrees to make a good-faith effort to resolve the issue through support. Mandatory consumer-protection rights and legally required venues are not waived.

Changes

Updated terms may be posted with a new effective date. Material changes affecting existing users will receive additional notice when required. The terms accepted at purchase continue to govern that transaction unless a later change is required by law or accepted by the customer.

Contact

Email info@prophycapture.com or use the support form.